Report on the implementation and verification of electronic government in the Iran Oil Pipelines and Telecommunications Company.
Iran Oil Pipelines and Telecommunications Company in the direction of implementing the general policies of the information administrative system of the most leadership position and based on articles 67 and 68 of the law of the sixth five-year development plan regarding the tasks in the field of development and establishment of electronic government for All executive devices have been determined and Other guidelines and announcements of the government and higher organizations regarding the development of electronic government, by using all the organizational capacities to take actions in order to guide the goals outlined in the map. With the development of electronic government, it has been able to play a significant role in the development of electronic government.
The main actions of the company in this field are as follows:
Compilation, approval and notification of the written operating instructions “Statistics and correction of the services of Iran Oil Pipelines and Telecommunications Company” with the aim of identifying the procedure of implementation and monitoring the development of electronic government and determining the responsibilities of different units in
Evaluations of the development of electronic government
Forming a working group of electronic services in the Iranian Oil Pipelines and Telecommunications Company with the membership of representatives of the Information and Communication Technology Department, Structural Engineering, Subsidiary Companies Planning Management, Public Relations, Owners
Services for the purpose of implementing the provisions of the written procedure “Statistics and correction of the services of Iran Oil Pipelines and Telecommunications Company”
Annual examination of weaknesses, strengths, threats and opportunities (SWOT analysis) of the company’s performance in development evaluation
Electronic government and evaluation of electronic services based on feedback reports received from higher organizations.
Below (Administrative and Employment Organization, Information Technology Organization)
Compiling and presenting the operational plan for the development of electronic government according to the comprehensive three-year plan of the administrative system and in
In order to strengthen the strengths and improve the weaknesses of the company based on the results of the SWOT analysis.
Updating the strategies and key indicators and information technology process in the field of government development
Electronicized and presenting the monthly performance report in the meetings of the service work group.
Implementation of the electronic appointment program
Participating in the annual and six-monthly evaluations of executive devices in the fields of “e-government development” by the “e-government development award” and “e-service evaluation” organizations. (The administrative and employment organization of the country and the information technology organization) .
Statistics, review and updating of Iran Oil Pipelines and Telecommunication Company’s service in the management system
Services of the country’s administrative and employment organization
Defining, approving and implementing improvement projects in the field of electronic government development and preparing up-to-date ID cards
projects
Design and implementation of the electronic service desk in the company’s portal in accordance with the standards announced by the administrative and employment organization of the country and the notification of the services approved by the administrative and employment organization of the country in the service desk based on the frameworks. Presented in the roadmap for the development of electronic government
Company services and entering their information in the service desk of the portal
· Reviewing and updating the company’s ID card
Preparation and publication of the service level agreement for all services in accordance with the reporting standards of the administrative and employment organization of the country on the Internet portal of the Iranian Oil Pipelines and Telecommunications Company.
The configuration of the device’s website based on the standard announced by the country’s administrative and employment organization
· Receiving people’s suggestions in relation to the improvement of service delivery (survey)
Approving and presenting the participation strategy document on the company’s portal
Providing legal requirements in the service desk menu of the portal
Providing operating instructions and the ability to review them on the company’s portal
